Testimonials
The following quotes are from parties Kate has recently mediated with:
‘With [her] calm and capable manner and an informal and inclusive style of dealing with parties in dispute [she] facilitated and advanced discussions between the parties even when emotions were running high. At short notice [she was] fully across the complex legal issues and used [her] demonstrable legal and commercial capability to bridge the gulf between the parties.’
‘Kate has a rare combination of talents: compassion and attentiveness to the needs of individuals in the room, combined with laser-like clarity. She engenders immediate trust and confidence, with her gentle listening skills and robust handling of challenging issues. She is a highly accomplished and skilful mediator.’
‘Kate has both the technical expertise required to understand the legal issues in play as well as an incredibly intuitive approach to dealing with the parties’ respective requirements for achieving a successful outcome. Kate does not impose herself on the mediation process, but rather integrates her skills into the parties’ dialogue with each other and, as a result, the probability of a successful outcome is dramatically increased.’
‘Kate was an excellent mediator. She was very proactive in contacting the parties prior to the mediation, had read through the papers thoroughly and was very well prepared. The mediation was conducted very efficiently and professionally, which was not an easy task as the other side were not represented. Kate was firm, but fair throughout, and as a result of her persuasive nature we were able to settle a difficult claim relatively easily.’
‘She has an enthusiastic yet calming energy. She communicates well and maintains composure in difficult situations.’
‘Kate Jackson is a user-friendly mediator with a down to earth and sensible approach which capitalises on the parties’ aspirations to resolve their dispute in a realistic manner. Would not hesitate to use Kate again.’
‘Kate is a very calming presence in mediations. An excellent listener, she maintains a balanced view of the issues at all times but is not afraid to take action when the situation demands. A pleasure to work with.’
‘Kate came to the mediation with a detailed grasp of the facts of the case. She quickly built an easy rapport with the parties and was a major influence on the case settling on the day.’
‘Kate was a true professional. She dealt with the issues confidently and worked well with the clients and her co-mediator. Thanks very much indeed. I shall use her again.’
‘Kate maintained a calm attitude even when the mediation scenario got intense. Her in-depth knowledge of the law was a huge advantage to the parties which helped the case settle with both sides satisfied.’
‘I felt you put the participants at ease and that your manner led them to have trust and confidence in the mediation.’
‘I thought your calm and methodical approach was very effective. You were able to maintain forward motion in all the meetings, when there were possibilities of some fairly circular arguments creating diversions. At the same time, you were thorough and dealt with all points when raised.’
‘I thought you helped bring about a sensible solution to a difficult case with considerable skill, tact and awareness. In particular, your responsiveness to the personalities involved and the sensitivities of the case was very much appreciated.’
‘I have worked with Kate in the context of community mediation, and was impressed by her professionalism and empathy. She is very thorough in ensuring all issues are captured; and the cases she works on are effortlessly and accurately structured, so that the time is used effectively and the parties’ needs are balanced. I think everyone felt in very safe hands, and I look forward to working with Kate again.’
‘From the outset, Kate made all the participants feel at ease; from the pre-mediation engagement to the consideration shown to them on arrival for the mediation. Her thorough preparation and friendly, diplomatic style laid the foundations for a successful solution to this longstanding dispute. Throughout the day, Kate remained calm and completely engaged, providing the space for participants to develop solutions, offering timely encouragement and only intervening to maintain momentum and to ensure that discussions remained focussed.’
‘I felt that you were well prepared, calm, impartial, hard working and had a good grasp of the issues and personalities involved, and moved the mediation forward effectively to a conclusion. I would be happy to use your services again.’
‘Kate was very empathetic and understanding of my clients needs and position which help put them at ease. Her mediation skills and understanding of the legal and factual issues involved contributed significantly to the successful resolution of the mediation and I would certainly recommend her to others.’